Delivery & Warranty
Last updated: 19 July 2026
Delivery
We currently ship within the UK. Slices are printed only after you approve your proof, then packed in board and wood wool and sent by tracked courier. Because every slice is genuine stone, packages are heavier than typical mail-order items — please make sure someone is available to receive the parcel.
Damage in transit
If your slice arrives cracked, chipped, or otherwise damaged in transit, contact us within 48 hours of delivery with a photo of the damage and its packaging. We'll arrange a replacement or refund. Because each slice is unique, a replacement means printing a new proof onto a comparable (but not identical) stone — we'll work with you on the closest match available.
Lifetime print warranty
Our UV-cured print is guaranteed against fading, chipping, or delamination under normal indoor use for the lifetime of the piece. This warranty doesn't cover physical damage from drops, impacts, or use outdoors in direct weather.
Contact
Delivery or warranty questions: [email protected].